Return Policies

Return Policy for Alizeller.com

Effective Date: 2024 02 30

Thank you for shopping at Alizeller. We appreciate your business and want to ensure your satisfaction with every purchase. Please read this policy carefully before making a return.

1. Return Eligibility:

• We accept returns for items that meet the following criteria:
  • Damaged during transit
  • Defective upon receipt
  • Incorrect item received

2. Timeframe for Returns:

• Customers must initiate the return process within 15 days of receiving the product.

3. Return Process:

• To initiate a return, please contact our customer support team at Alizeller@alizeller.com with your order number and details about the issue.
• Once approved, you will receive instructions on how to return the item.

4. Condition of Returned Items:

• The item must be unused, in its original packaging, with all tags intact.

5. Return Shipping:

• Customers are responsible for the cost of return shipping if the item is on sale and the price of the tem is $100.

6. Refund or Exchange:

• Customers can choose between a refund or an exchange for the same or similar item.
• Refunds will be processed within 15 business days after receiving the returned item.

7. Restocking Fees:

• No restocking fees.

8. Damaged or Defective Items:

• Customers must provide photographic evidence of damaged or defective items.
• [Include instructions on how to proceed in such cases.]

9. Communication:

• We will keep customers informed throughout the return process.
• If you have any questions, contact us at Alizeller@alizeller.com.

10. Exceptions:

• [Specify any products or situations that are non-returnable, e.g., “Personalized items are non-returnable.”]

By making a purchase from Alizeller, you agree to abide by this return policy.

Alizeller@alizeller.com